Skip to content

LINE Doctor Introduces Pharmacy Pickup: Implications for Telehealth Sector

Source: LINE Yahoo Corporation

Tokyo, Japan - NIHON CHOUZAI Co., Ltd. has added a "personal pick-up at a registered pharmacy" feature to its online medical service, LINE Doctor. 

This expands the company's home delivery model to provide more options for obtaining prescribed medications.

Why It Matters:

Integrating a "personal pick-up at a registered pharmacy" feature into LINE Doctor, an online medical service from Tokyo-based NIHON CHOUZAI Co., Ltd., could shift the telemedicine industry's approach to prescription drug delivery.

The Key Points

  • In cooperation with NIHON CHOUZAI Co., Ltd., the service now allows pick-up at 118 pharmacies in Tokyo and 47 prefectures across Japan.
  • Users can pick up their prescriptions on the same day as their consultation.
  • The feature aims to merge digital and physical healthcare services, eliminating delivery fees.

What They Say:

NIHON CHOUZAI Co., Ltd. said the addition is designed to meet both user preferences and the needs of healthcare providers. 

The feature is expected to impact key performance indicators such as user engagement and revenue streams.

The Next

LINE Doctor, active since December 2022, has signaled its intentions for future service enhancements aimed at user convenience. 

However, it's important to note that medication instructions and some operating procedures are not included in the LINE Doctor framework. They may vary depending on the user's membership status.

The new in-person pharmacy pickup feature responds to changing consumer healthcare demands. 

While it expands the scope of LINE Doctor's services, it also raises questions about the long-term impact on revenue and user engagement in telemedicine.