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Samsung KMC-W: A New Self-Service Kiosk for Businesses

Source: Samsung Electronics

Samsung Electronics (KRX: 005930) has announced the global release of an enhanced version of the award-winning Samsung Kiosk.

The KMC-W, a Windows version of the Kiosk, features a 24-inch interactive display that expands software compatibility to the latest self-service display technology.

This move can transform food and beverage, retail, travel, and healthcare operations.

The new Samsung kiosk features a shatterproof film and UL-certified antimicrobial coating in an era of growing demand for touchless technology.

This feature helps organizations maintain touchscreen hygiene, a top concern for consumers and businesses.

Hoon Chung, Executive Vice President of Visual Display Business at Samsung Electronics, spoke about the changing retail landscape and highlighted the Kiosk's role as a "future-ready solution" that can meet global demand across multiple industries.

Built on the Windows 10 IoT Enterprise operating system, the KMC-W is powered by the 11th-generation Intel Core processor.

It also offers a range of CPU options and is equipped with 8GB of DRAM memory and a 256GB SSD, increasing its performance and storage capacity.

Analisa Roberts, Global Device Partners at Microsoft, praised the KMC-W's ability to "expand customer choice" with its robust features and Windows 10 IoT Enterprise OS.

The KMC-W also offers integration capabilities to meet a variety of business needs.

For example, it can be customized as an ID/passport scanner, external camera, payment terminal, and vending machine.

In addition, the Kiosk's compact design and flexible installation options make it suitable for any business environment, allowing organizations to save time, money, and space.

Businesses around the world are using Samsung Kiosk to streamline the customer journey.

Fast food chain KFC uses Samsung Kiosks in 63 locations in the Philippines, while French appliance company LAPEYRE has installed Samsung Kiosks throughout its stores.

In addition, Duck Donuts in the United States has improved customer satisfaction and operational efficiency by deploying Samsung Kiosks based on the Tizen OS in 30 of its stores.

The Samsung Kiosk KMC-W model is currently available in more than 35 countries across several continents, demonstrating Samsung's commitment to providing innovative solutions to businesses worldwide.